Who we are
We are Chartered Certified Accountants in Medway who have been established since 2014. We pride ourselves on not fitting the stereotype of the “typical accountant”. Our core business values are:
Reliable
Our clients are at the centre of everything we do here at Accounting Connections. We know that it is important for them to be able to get hold of us, and for them to be able to rely on the information we give them. That’s why we regularly communicate with our clients when something new is coming up, and we pride ourselves on always following through on a task when we say we are going to do it.
Friendly
If our client has a success in their business or in their personal lives then we love to celebrate with them as if they were our own successes. As soon as a client joins our firm they become part of our family, and we look after our family. Our open door policy means that we regularly have clients popping in to say hello or to ask a quick question. These clients are always welcomed in with a warm smile (especially if they come bearing cake!).
Current
Keeping up to date with current legislation is important in a lot of industries, but more important than ever in the accounting industry. Tax laws and regulations are changing at a rate like we’ve never seen before, so it’s our job to keep on top of the changes, and make sure that our clients are aware of how those changes may affect them. Whenever we aren’t seeing a client, we are growing our knowledge base with industry specific training seminars to ensure that we are ahead of the game!
Our vision and mission
Our vision is to be the accountant of choice for small business owners in Medway. Our mission is to provide high quality accounting and taxation solutions at a price that’s fair.
We love working with people who are:
- Happy to take advice
- Good communicators
- Passionate about their business
- Looking to grow their business
- Currently using, or who are willing to use, cloud based bookkeeping software (like Xero)
How we got here
Our company founder, Natalie Pieri, went straight into the accounting industry from school at 18 years of age. She was able to work her way up through the ranks to become ACCA qualified at the age of 22. Natalie worked with a number of very experienced and knowledgeable accountants during her career, and she absorbed as much information as she could from all of them.
She has always had a passion for helping people and felt that she had much more to give than any of her employments would allow. She made the decision to start up Accounting Connections Limited so that she could finally start giving the service to Medway business owners that she has always felt they deserved. Starting up the company was her way of gaining more creative and professional freedom, whilst allowing her to build up a legacy for her children’s future.
Although this company is a business, it is also a very personal part of Natalie’s life story. This means that every client who comes through our doors and trusts us with their accounting and taxation affairs becomes part of our family, and this is a philosophy that is shared by the whole team.
Meet the team
Natalie Pieri FCCA
Managing Director
Natalie founded the company in 2014 and has been ACCA qualified since 2009. Natalie’s main role within the business is to oversee our day-to-day activities, provide support and advice to our clients, and to keep the whole team updated with the constantly changing accounting and tax legislations.
Hazel Bevan
Office Manager
Hazel joined the team in 2022 to head up our office administration activities. Hazel’s main role within the business is to ensure that all our administration is up to date and that we have all the necessary HMRC authorisations in place, without which we wouldn’t be able to effectively provide our services to our clients. She is also responsible for our in-house bookkeeping and credit control functions to ensure that our clients are paying on time.
Ellie Vaughan MAAT
Semi-Senior Accountant
Ellie joined the team in 2020 and has been AAT qualified since 2018. Ellie’s main role within the business is to prepare company accounts and corporation tax returns for our limited company clients, making sure that all their legal filing requirements are met to a high standard.
Victoria Bretherick
In-Year Services Manager
Victoria joined the team in 2018 and is our in-house payroll and xero guru. Victoria heads up our in-year services department which means that she is in charge of all things bookkeeping, payroll, VAT and xero related. She is never too busy to help a client in need or go the extra mile to do what’s required to help our clients achieve their goals
Ellie Thormann
Bookkeeper
Ellie is the newest member of the Accounting Connections team. Ellie joined us in 2024 to assist Victoria with our in-year services tasks such as bookkeeping and payroll.
Awards
We are very serious about our commitment to raising the quality of small business accounting, and we have been recognised for this in both local and national business awards.
Testimonials
We think that we are great at what we do, but don’t just take our word for it.
See what our clients have to say…
Just wanted to update my last review, I have now been using accounting connections for 4 years now, and they never disappoint! Professional, great communication and just so helpful! Special mention to Francisca and Natalie for all there hard work once again. Would still recommend to everyone! Been using this company for 2 years now, friendly, extremely helpful and would definitely recommend! Thank you to Vicci and Natalie for your help!
For the first time in 15 years I feel I am able to focus solely on growing my business and my family thanks to the incredible team at Accounting Connections. Super professional and always ready to help with any queries or problems. They have most definitely found themselves a long term client with me. Highly recommended!
Extremely helpful and efficient accountants with good advice throughout the year when I needed it. I wouldn’t hesitate to recommend Natalie and the team to anyone looking for good accountants with a friendly service.
ACL has completed my tax return for the sixth year and it was, again, a pleasure to deal with. Natalie, Hazel and the team took off my shoulders all the tax and financial part of the job, being helpful and proactive when required. Their stuff are friendly, professional and very helpful. I can very much recommend them as they can offer a tailored service based on every business dimension and requirement. GMArchitect Rochester
An incredibly helpful and thorough team who helped me with my annual tax return from start to finish. They were on top of everything from the beginning and could not have made the process any easier. Cannot recommend them highly enough
I have used Accounting Connections since 2018. Natalie and the team are extremely professional, friendly, helpful and reliable. I would encourage any person to work with them.
Great service,professional and efficient and always on hand for help and advice.
The whole team at ACL have been pivotal in supporting my new business throughout its first year. They have been supportive and knowledgeable throughout - taking a huge amount of accountancy-related stress off of my plate. Will continue to use them through the coming year - and highly recommend them to anyone needing an accountant for a LTD.
We’ve used Accounting Connections for a number of years and have consistently received excellent service at every level. They are extremely thorough, highly responsive, and always patient — even when I take far too long to get things back to them. Reliable, professional, and a pleasure to work with. I wouldn’t hesitate to recommend them.